Training Day: What to Cover Before Dashboard Release

If you’ve followed all the previous steps, you’re now ready to release your dashboard(s). Here are some tips to follow:

Release the dashboard to a few users first and expand over a 4 week period
  • Release to 20, then 30 then 50 users, focusing on management first
  • Plan the release over a 3-4 week period via a schedule sent out to keep everyone in the loop
Fix any urgent issues
  • Plan to fix any urgent issues that crop up
  • Conduct training sessions simultaneously

The training sessions can be virtual or live and should be conducted by a key business sponsor. If you have a lot of people to train, select a few super users from each department and do a “train the trainer” session. The training session should cover:

Objectives, key feaures, metric and drill downs of the dashboard
  • The objectives – emphasizing how the dashboard replaces an existing process (if applicable)
  • The key features, metrics, drill downs etc.
Submitting feedback and tracking dashboard usage

Where they can submit feedback. Any “bugs” will be taken care of via support tickets but new feature/change requests won’t be implemented for 90 days to allow for everyone to be more familiar with the tool

  • Usage tracking will be set up as part of the monitoring process

Be sure to read our blogs about how to monitor your dashboards to avoid the dreaded zombie dashboard and ensure long-term success.

Marya Kaska

Marya Kaska is the co-founder of Dashboard Vision. The company will soon release its new data-to-insights reporting platform helping users take full advantage of powerful business intelligence and PowerPoint solutions.

Follow her on LinkedIn.
Email: mk@dashboardvision.com.

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